Frequently Asked Questions


Do you have fully licensed plumbers?

Yes, all plumbers that work with Keith Nelson Plumbing are licensed in Minnesota. We are fully bonded and insured to bring you the best plumbing service possible.

If my water heater is leaking, does it need to be replaced?

If your water heater is leaking, you should call a professional right away. A leaking water heater usually is a sign that a replacement will need to be installed. A leaking water heater can get worse if left unattended. The tank can even burst in In extreme circumstances.


How long does a gas water heater last?

The older the water heater, the more likely it is to break down. Electric water heaters generally last 8-10 years, while gas water heaters may only have a life span of 6-8 years.

Are tankless water heaters worth the money?

Tankless water heaters offer a compact choice for water heating. they save a small amount on the energy bill, but usually just enough to pay for them selves in the long run. Tankless water heaters can produce an endless supply of hot water, but are limited in the amount of flow they can produce at one point in time. If you have high water usage in your family and it all happens around the same time, a tankless water heater may not keep up with the demand. Making sure a tankless water heater is sized properly is one of the most important factors in making the choice to go tankless. Other energy efficient water heating options are available today that can save even more in energy, but nothing is a space saver like a tankless water heater.

My hot water is lukewarm, it doesn’t get hot like it used to? 

If it feels like you’re running out of hot water or your water doesn’t get really hot, your water heater may be experiencing problems from sediment or a malfunctioning part.